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Drsfostersmith.com Website Review & Ratings + Doctors Foster and Smith Coupons

Doctors Foster and Smith: Products & Services

Doctors Foster and Smith is an online store that offers an amazing selection of pet supplements and vitamins, beds, air pumps, bird cages, heating control, hoof care, and much more.

Doctors Foster and Smith has eight main shopping categories:

The Shop Now shopping category has 11 sub-categories:


Doctors Foster and Smith: Company Background

The Doctors Foster and Smith company was created in 1983, and their online store went live in the late 1990's. Doctors Foster and Smith has four alternative business names, and their president is Dr. Martin Smith.

Doctors Foster and Smith contact information:

  • 2253 Air Park Road PO Box 100, Rhinelander, WI 54501
  • Toll Free Number: 1-800-381-7179
  • Email is available on the website
Doctors Foster and Smith: Customer Feedback & Reviews

Customer reviews for Doctors Foster and Smith are generally positive.

Positive customer reviews commented on:

  • High quality products
  • Fast and prompt shipping
  • Good customer service

Negative customer reviews commented on:

  • Some customers complained that they received wrong or defective products
  • Slow shipping to APO/FPO addresses

Some customer reviews were:

"have consistently been thrilled with their prompt shipping, quality products, and the best prices on line."

"Doctors Foster and Smith have first rate products. Always fast delivery and quality merchandise."

"I am beyond pleased! Very happy to have found this pharmacy!"

Doctors Foster and Smith: Business Credibility & Trustworthiness

Doctors Foster and Smith is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since August 21st 2003. Over the last three years, there has been 33 complaints filed against Doctors Foster and Smith with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction.

The complaints filed against Doctors Foster and Smith were:

  • 6 complaints were due to advertising/sales Issues
  • 3 complaints were due to delivery issues
  • 1 complaint was due to guarantee/warranty Issues
  • 22 complaints were due to problems with product/service
  • 1 complaint was due to billing and collections
Doctors Foster and Smith: Website Popularity & Google Ranking

Doctors Foster and Smith website popularity:

  • Doctors Foster and Smith has a worldwide Alexa traffic rating of 21,747,922 out of 30 million websites.
  • Doctors Foster and Smith has a Google pagerank of six out of ten.
  • The Doctors Foster and Smith site receives around 13 unique visitors daily, which account for 73 daily page views. 
  • About 80% of the visitors to the Doctors Foster and Smith site are American.
Doctors Foster and Smith: Social Media Presence

Doctors Foster and Smith social media presence:

  • Doctors Foster and Smith can be followed on Facebook; they have 38,582 likes on Facebook and have 1275 people talking about them. Doctors Foster and Smith updates their Facebook page daily.
  • Doctors Foster and Smith can be followed on Twitter; they have 7902 followers on Twitter and have posted 9631 tweets. Doctors Foster and Smith tweets daily.
  • Doctors Foster and Smith offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Doctors Foster and Smith is on YouTube; they have uploaded 478 videos and have 2292 subscribers.
  • Doctors Foster and Smith is on Pinterest; they have pinned 406 items and have 339 followers.
  • Doctors Foster and Smith has a blog customers can follow; they update their blog every couple of days.
Doctors Foster and Smith: Website Security & Safety

Doctors Foster and Smith is tested daily by McAfee Secure and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Doctors Foster and Smith site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for Doctors Foster and Smith can be viewed here.

Doctors Foster and Smith: Pricing & Packages

Doctors Foster and Smith offers very competitive prices on all their products. In a price comparison of three products, Doctors Foster and Smith was the same price on one product and was cheaper on two products than their leading competitors were.

Double Deep Slumber Nest® Orthopedic Dog Bed - Medium

  • Doctors Foster and Smith: $79.99
  • Leading competitor: $79.99

Zoo Med ReptiRain Automatic Misting Machine

  • Doctors Foster and Smith: $59.99
  • Leading competitor: $65.99

Oceanic 29g BioCube HQI Aquarium System

  • Doctors Foster and Smith: $391.99
  • Leading competitor: $499.99
Doctors Foster and Smith: Shipping Rates & Policies

Doctors Foster and Smith shipping rates and policies:

  • Doctors Foster and Smith ships within the United States and to Canada.
  • Doctors Foster and Smith offers free ground shipping on orders over $49 in the contiguous United States.
  • Doctors Foster and Smith ships to both PO boxes and APO/FPO addresses.
  • Doctors Foster and Smith ships most products within 1-2 business days after the order is placed.
  • Both American and Canadian shipping costs and options are available at checkout.
Doctors Foster and Smith: Payment Methods Accepted

Doctors Foster and Smith accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express
  • Discover Card
  • PayPal
  • Bill Me Later

Doctors Foster and Smith does not accept any other online payment method such as Google Checkout or Amazon Payments, nor do they accept money orders, wire transfers or checks of any kind.

Doctors Foster and Smith: Returns, Refunds & Exchange Policy

Doctors Foster and Smith return and refund policy

  • Doctors Foster and Smith offers a 60 day return policy for all electronic products, and all other products have an unlimited return policy.
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or Doctors Foster and Smith's error.

Returns should be sent to:

2253 Air Park Road PO Box 100

Rhinelander, WI 54501

Doctors Foster and Smith: Product images & screenshots
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